We know your benefits are a key part of your well-being, which makes them critical to our mission. Whether you’re new to Banner or a long-time team member, explore this benefits site to learn all about the great benefits and resources available to you. But take it a step further by staying engaged with our educational news, which is all about you, your benefits and well-being.
Beyond basic coverage
Tap into your supplemental health plans
Supplemental health plans provide additional coverage beyond standard insurance, helping reduce out-of-pocket costs. Utilizing these benefits gives you the most value from your plan while supporting your overall well-being.
Explore our Aetna supplemental plans:
- Aetna Accident Plan helps pay for health care costs and other expenses related to a covered injury; can be used to pay doctor bills, coinsurance or everyday bills, such as mortgage payments, utility bills or even child care
- Aetna Critical Illness insurance pays a lump-sum benefit to help cover health care costs and other expenses when diagnosed with a covered condition, like heart attack, cancer or stroke
- Bonus: get a qualified health screening and earn $50 for each plan member per year for covered preventive tests
- Aetna Hospital Indemnity Plan allows you to purchase extra coverage to help pay for out-of-pocket costs when you’re admitted to the hospital; can be used to cover your deductible, coinsurance or even child care and utility bills
Learn more and view your benefit summary plans.
Filing a claim is easy
We’ve made it simple to submit following these steps:
- Access your account at myaetnasupplemental.com or the My Aetna Supplemental app
- Click Report New Claim and answer a few quick questions
- Upload a copy of your medical bill
For Aetna medical plan members, it’s effortless. Aetna Easy File uses information from your medical claim to process under your supplemental plans.
Questions? Email benefits@bannerhealth.com or call the Benefit Resource Center 7 a.m. – 7 p.m. (MST), Monday – Friday at 833-849-9825.
Seamless prescription access
Ensure pharmacy coverage no matter where you are
Banner Family Pharmacy (BFP), our network of retail, home delivery and specialty pharmacies, is a one-stop-shop for convenient, prescription services. And since BFP is not located in every state, we offer overrides to ensure pharmacy coverage, no matter where you are.
Dependent override
When your dependents reside in non-BFP service locations (e.g., child away at college) you’ll need to:
- Obtain a pharmacy override (may be required for each prescription and can be approved for up to 12 months through CVS)
- No action is needed if the subscriber’s (covered team member) home address is in a state outside BFP-coverage areas (AZ, CO, NE, NM, NV, UT, WY)—your pharmacy assignment includes access to CVS network pharmacies
Vacation override
Planning a trip, but don’t have enough medication? There’s an override for that. Vacation overrides let members get one additional retail prescription fill (most commonly a 30-day supply) when using a retail pharmacy. While members can request a vacation override at any time, the medication can be picked up no earlier than five days in advance.
To get a vacation override, you must provide:
- Vacation departure date
- Date member is picking up medication from the pharmacy
- Vacation return date
Contact Banner|Aetna Concierge 8 a.m. – 6 p.m. (MST), Monday – Friday at 855-788-5803 for dependent or vacation overrides.
Meds at the ready
Coordinate your medication with MedSync
Life moves fast, and time is a precious commodity. And unless you’re waiting in line for a sweet treat, ride attraction or concert, we’re sure you’d rather be doing something else with your time. That’s why Banner Family Pharmacy’s medication synchronization program, MedSync, makes the most of your time, keeping pharmacy trips to a minimum.
MedSync not only lets you pick up medications in a single day, but they’re also eliminating the need to pick them up at all. By coordinating refills of regular maintenance medications and using home delivery, we’re:
- Reducing or eliminating trips to the pharmacy
- Minimizing calls to your provider to get refills authorized
- Decreasing confusion related to multiple prescription orders
Sign up for MedSync by speaking to a member of our pharmacy team, in person or over the phone. Once enrolled, you’ll work closely with them to tailor a 90-day medication fill shipping or pickup cycle that works for you.
Check out our MedSync FAQs for additional information about the program. For contact information, see the list of Banner Family Pharmacy locations.
“I have several prescriptions filled at Banner Baywood Family Pharmacy and Ashley, the pharmacist, has been very kind and worked with me to coordinate them, so I don’t have to make so many trips. This last time I had six prescriptions and Cathy, a pharmacy tech, went over all of them and was able to fill them so only one trip was needed. I really appreciate the staff and would not go anywhere else.”
Questions?
Care at every age
Explore our elder- and child-care resources
Life can feel overwhelming balancing work while caring for family members, whether they’re children or aging relatives. That’s why our benefits are designed with you in mind, offering tools and resources that support you and your family.
Our partnerships with Bright Horizons and Aetna Resources for Living* provide caregiving support to help manage your responsibilities—because while you’re taking care of others, we’re here to take care of you.
Elder care
When the time comes to care for your caretaker, take advantage of these resources to ensure loved ones are comfortable in their later years.
Bright Horizons offers:
- Decision-support tools to help you plan ahead, finding and evaluating care providers
- An online needs assessment
- Information on choosing an elder care option, including specialized facilities for memory/hospice care and independent/assisted-living communities
- Free membership to Years Ahead and Sittercity to help you find in-home companions or facility-based care
Aetna Resources for Living offers:
- Aging-adult care provider search
- Health, financial and legal information for older adults
- Tailored education and support for caregivers
- Retirement resources
Child care
Use these resources to help with high child-care costs, demanding career schedules and the learning curves of new parenthood.
Bright Horizons offers:
- Free premium membership to Sittercity to help find child care options
- Discounts at participating child care centers
- Parental leave toolkits
- Educational materials on raising children, pregnancy, childbirth and adoption
Aetna Resources for Living offers educational resources on:
- Child care
- Adoption
- Pregnancy and childbirth
- Raising children
- Balancing work and family
Also, check out Beneplace, our discount marketplace, for even more child care discounts.
*Sign into Aetna Resources for Living with username: Banner, password: EAP.
Banner earns Great Place To Work certification
Find out how we earned this designation together as One Team
Congratulations, as One Team we’ve become a certified Great Place To Work.
The certification is a national designation measuring workplace culture and tells the world we exemplify qualities of an extraordinary workplace—one where you trust the people you work for, have pride in what you do and enjoy the people you work with.
We submitted an application outlining our benefits, programs and initiatives designed to support and care for our teams. As a part of the certification process, a comprehensive survey was sent to 5,000 team members earlier this year asking about trust, pride, leadership and communication. The results showed that 76% believe we’re a great place to work compared to 57% of employees at a typical U.S.-based company.
“This recognition belongs to every team member and reflects the profound impact they have in the communities we serve,” says Amy Perry, president and CEO, in response to the certification news. “You truly make Banner a great place to work.”
This certification enhances our reputation and assists us in recruiting and retaining top talent. It also signals to our patients and visitors that we not only care about our teams but also work with the best and brightest.
We’ve also recently been recognized for the second year in a row on Newsweek’s list of Most Trustworthy Companies in America as one of the top 10 hospitals or health systems, as well as a three-year champion of Fortune’s America’s Most Innovative Companies list.
